Client testimonials
Working with Karel and Livewired Group was truly transformative for my leadership journey. My goal was to shift from a manager mindset to an executive mindset, and through Karel’s supportive and insightful coaching, I gained greater self-awareness, emotional intelligence and confidence.
Her guidance helped me improve my presentation skills, navigate Board and executive interactions with clarity and empathy, and embrace a more strategic leadership approach.
Amar SeechanChief Financial OfficerAngostura Limited
Clients had a few things to say.
Turns out, quite a few.
Browse their experiences.
Massy Stores has worked closely with Livewired Group to deliver focused training interventions within our internal learning and development programs. What is exceptional is that they can cater to the needs of all people throughout the organizational hierarchy with the same level of potency, passion, and precision. Our middle management team and interns have been the recipient of their expertise in the areas of communication, business writing, public speaking, and emotional intelligence. We will continue to invest in our staff and Livewired Group will continue to be a valued partner in the evolution of learning and development at Massy Stores.
Camille AlleyneSenior Learning & Development Officer, Massy Stores
This training was excellent—it was interactive, conversational and real with practical take aways that can be immediately applied. In fact, a few of the participants have shared with me that they are using the tips provided as part of their departmental meetings and getting positive feedback. From my own vantage point, Communications is a key part of my role. The training did not give me new techniques per se, but certainly sharpened my focus on messaging, keeping the audience engaged, delivery and energy. We have decided to expose others to this training as we believe it will build their confidence and their communications capacity even beyond virtual experiences.”
Nicole CrooksSenior Manager, Human Resources, Industrial and External Relations, Central Bank of Trinidad and Tobago
Karel is an exceptional coach, plain and simple. She has a unique ability to tap into who you are and bring out your best. The environment she creates in her sessions is both welcoming and empowering, making it easy to open up, be honest, and show up fully as yourself. Through her coaching, I felt more confident leaning into who I am without apology. I walked away with a stronger sense of self, a clearer understanding of what to amplify, and meaningful insight into the areas where I can continue to grow. Even now, I still apply many of the techniques I learned during our sessions in 2024, which speaks to the lasting impact of her work. If you're looking for a coach who is personable, professional, and genuinely engaging with just the right touch of humour, Karel is the one to work with.
Chanell Seymoure-SucreMedia Analyst, Media Insite
Virtual training
I've participated in a number of local and international virtual training sessions over the last year or so and this was among the best. Karel created a virtual environment that encouraged interaction with and amongst participants. I think the style of delivery and the open discussion boosted the confidence of many participants.I've participated in a number of local and international virtual training sessions over the last year or so and this was among the best. Karel created a virtual environment that encouraged interaction with and amongst participants. It was a great reminder of the value of simple and direct content. I also appreciated the introduction to the range of things you can do with Canva. That was a serious “ah-ha” moment! I love creating content that creates value, so this session felt like a treat! It hasn't changed my approach so much as it confirmed and helped me refine my approach. I liked the opportunity to interact with colleagues I had never met. Even though it was virtual, I've been connecting with those people I “met” during the sessions. I would recommend Livewired Group based on the non-threatening learning environment they created. So many people feel intimidated about writing. I think the style of delivery and the open discussion boosted the confidence of many participants.
Nicole Huggins-BoucaudPublications ManagerThe University of the West Indies
Livewired Group created an atmosphere of collaboration, sharing and learning in which people were not intimidated or fearful of being vulnerable. Thank you for being so results-focused and solutions-oriented in your approach.
Candace V. AliAssistant Vice President, Marketing, Massy Group
The skills learnt are essential and some are often overlooked; however they certainly affect the way you are received by an audience. The tools and guidelines taught can also transition into daily life, both professionally and personally.I was able to learn new presentation skills which will now allow me to speak and present my message with greater impact and grab the attention of the room. The skills learnt are essential and some are often overlooked; however they certainly affect the way you are received by an audience. The tools and guidelines taught can also transition into daily life, both professionally and personally. Karel's warm and friendly demeanor allowed me to be open about the areas for improvement in my presentation skills. The sessions while comprehensive, were interactive and fun. She kept us fully engaged and before you knew it, the day was through. Without a doubt, I will recommend the Livewired Group to anyone looking to improve and enhance your skills in public speaking and presenting.
Sanjiva GlynnCredit Analyst, Angostura Limited
Team building
Karel was a pleasure to work with at an Ernst & Young (EY) team-building session. Karel was professional and relatable to the audience at EY. What made Karel’s session enjoyable was the local anecdotes which were both humorous and kept the EY team fully engaged in what she was delivering. Thank you Karel for being a fantastic speaker!
Ravi DassAssurance PartnerEY Caribbean
Karel has an exceptional gift for communication, not just in the words she uses but in the clarity, confidence, and purpose they inspire. Her guidance has helped me refine how I express ideas and connect more effectively with different audiences. Whether it’s improving tone, grammar, or message flow, she brings a thoughtful balance of encouragement and precision. She also provided valuable insight on identifying communication patterns in high-trust teams compared to those still developing cohesion. What stands out most about Karel is her genuine desire to see others succeed and grow into more impactful leaders. Truly a remarkable person to learn from.
Rajiv RedoySenior Manager, Consulting Technology RiskEY
Her strategic approach to public speaking really helped me to find strengths within myself and see avenues for growth, even as someone who is more reserved. With her individual attention, I was able to focus on those aspects in order to become a better public speaker without losing my identity. This has helped me when presenting to my clients, my team and management.Karel’s public speaking course was incredibly helpful in my journey as a Client Success professional. Her strategic approach to public speaking really helped me to find strengths within myself and see avenues for growth, even as someone who is more reserved. With her individual attention, I was able to focus on those aspects in order to become a better public speaker without losing my identity. This has helped me when presenting to my clients, my team and management. I highly recommend this course, especially to professionals who may not be as outspoken. Karel’s coaching helps build confidence with a lasting positive impact, transforming not only your public speaking but also your overall professional development.
Suzette BonasClient Success Manager, Media Insite
The training continues to be quite useful in my daily communication with coworkers, supervisors and clients. Karel Mc Intosh has a very colourful and enthusiastic approach that makes learning fun and easy to digest.
Devon YarnaManager, Strategy and Transactions, EY Trinidad & Tobago
Psychological safety keynote
In recognition of Global Youth Day 2025, Karel was Scotiabank’s Elevate ERG keynote speaker. She delivered an engaging and insightful presentation on Psychological Safety at the workplace and building your internal power.Karel consistently exceeds expectations. In recognition of Global Youth Day 2025, Karel was Scotiabank’s Elevate ERG keynote speaker. She delivered an engaging and insightful presentation on Psychological Safety at the workplace and building your internal power. Her expertise and passion truly resonated with our audience and added tremendous value to the event.
Alissa AliSenior Manager – Enterprise ComplianceScotiabank
Additionally, Karel emphasized the usage of a system which can be relied upon even where there are short timelines. Prior to the training, business writing felt simply logical and formal. However, I now understand how we can use it to drive certain emotions from readers, increasing the likelihood of a positive response.The virtual forum allowed our cohort to include teammates from other islands, allowing for a wider beneficial impact on the company. The training taught me to consider the communication objective in every piece of writing, from an email to a formal report. The training also showed that there is still room for creativity in formal writing, and often through simple techniques, such as, re-ordering points to make the piece more impactful and engaging to the reader. Additionally, Karel emphasized the usage of a system which can be relied upon even where there are short timelines. Prior to the training, business writing felt simply logical and formal. However, I now understand how we can use it to drive certain emotions from readers, increasing the likelihood of a positive response. The primary change in my style is increased awareness of the communication objective rather than just the business objective. I appreciated that the sessions were not structured as lectures, but rather, emphasis was placed on teaching the techniques through our actual and current business needs. The training felt relevant, as opposed to abstract. Business writing is a powerful addition to the toolkit of any professional and Karel makes the techniques accessible and the learning, enjoyable.
Kai BenjaminManager, Strategy and Transactions, Ernst & Young Services Limited
Prior to this training, managers and partners told me to “see the bigger picture”. Through learning and applying techniques shared, it forced to step back and ask myself: What is the picture am I seeing? What is relevant in this picture? What part of the picture does my audience care about? Karel's class guided me to think and write not only strategically, but purposefully. I have been quite self-conscious about my writing. I would always ask myself: Is this sounding right? How is my tone coming across? In these sessions, I was able to raise these concerns. Karel also shared solutions I can apply to address them. I appreciate that Karel took the time to understand our company and service line. Karel was able to understand the challenges we faced in expressing and communicating our ideas. Karel crafted scenarios that allowed us to apply the techniques that we learnt to overcome these challenges.
Christopher ChungSenior Analyst, Strategy and Transactions, Ernst & Young Services Limited
In her assessment and feedback while she identified our individual areas for improvement, it was done with such grace that you did not feel foolish or discouraged. You could notice during the sessions the confidence levels of fellow participants within the groups and in the individual presentation being boosted.Karel's approach to this training session was simple yet engaging. The explanation and examples used during the training made me more cognizant of the importance of my breathing and enunciation during my presentation. It also increased my awareness of the speed with which I spoke and the various techniques I can use to manage any pre-presentation nervousness. She demonstrated to us the importance of identifying what was the 'communication objective' in our chosen presentation to ensure the message was effectively conveyed for the benefit of the specific audience. In her assessment and feedback while she identified our individual areas for improvement, it was done with such grace that you did not feel foolish or discouraged. You could notice during the sessions the confidence levels of fellow participants within the groups and in the individual presentation being boosted. I was able to walk away with several tools to be used in my presentation and would without doubt recommend the Livewired Group to any individual or team interested in improving their presentation skills.
Miriam JamesInternal Auditor, Trinidad & Tobago Mortgage Finance Company Limited
Where can you find world class oratory and executive presence training that is fun, practical and immediately harnesses your own unique talents? With Karel! Our group was made up of different personalities, different professions and varying degrees of public speaking exposure and Karel made us all feel like the program was tailor made for each of us. She is a strong, seasoned vibrant coach with a LOT to give! We thoroughly enjoyed the sessions. The Impactful Presentations and Brand Storytelling programme with Livewired Group, facilitated by Karel Mc Intosh, and it was truly an eye-opening learning experience. Karel has a remarkable way of connecting communication skills with self-awareness and helped me see that effective presenting begins long before we start speaking. She taught me how factors such as sleep, hydration and overall wellbeing can significantly influence how we show up and communicate. That perspective completely changed how I prepare for presentations, helping me to be more mindful and intentional in my approach. Her sessions were practical, engaging and filled with insights that I continue to apply in both my professional and personal life. Karel’s teaching style inspires confidence and self-reflection. She equips you with the tools to become more authentic, composed and impactful in how you share your story. I would highly recommend her to anyone who wants to elevate their communication and presentation skills.
Dawn NelsonVice President – Financial Sector Transformation, The Trinidad and Tobago International Financial Centre
Livewired Group has a unique approach to sharing important tools. It isn’t about PowerPoint slides or information overload. It is about simplifying what already exists and offering a new perspective as it relates to execution.
Antron ForteMarketing Manager, Carib Brewery Limited
A few more people would like a word.
We did say quite a few.
Karel brought authenticity and energy to our session. Her approach made everyone feel comfortable enough to be open and remain engaged. The insights shared were very valuable and the team is looking forward to putting these into practice.
Zanisha MohamedAssociate Partner, Assurance, EY
Livewired Group is PEA: Professional. Efficient. Accommodating. Karel has an engaging personality and was able to reach the shy and nervous introverts and calm and focus the eager extroverts in the group.
Esla AnthonyHR Officer II, Central Bank of Trinidad & Tobago
Going into the training, I was a bit apprehensive about the value that would be derived. However, those concerns were quickly dashed by the approach taken by Karel.
John OutridgeFormer Senior Manager, Technology Consulting, Ernst & Young Services Limited
The ‘why’ we were here was clarified very early into the session. By the second session, the benefits became clearer, and I was able to see the ‘ACE’ framework serving as a great foundation for my development.
Esan ReasonManager, Business Consulting, Ernst & Young Services Limited
I have also used Karel in the past for other facets of training, and was always impressed with her level of professionalism and easy-going and down-to-earth delivery style.
Dexter CharlesFormer Manager, Group Corporate Communications, First Citizens
The sessions are very interactive, hands on, and, most importantly, the takeaways are useful. I would definitely recommend Livewired Group and Karel to colleagues and peers.
Ayesha Boucaud-ClaxtonGroup Digital Communications Manager, Guardian Group
Karel is a wonderful presenter. What I liked most about her techniques was that Karel has the natural ability to make what may appear to be a difficult concept very easy to understand.
Audra MitchellAssistant VP, Learning & Development, Massy Limited
The exposure to different presentation styles and scenarios, as well as review of proper technique and preparation, has helped me improve my approach to presentations and hosting events. My confidence has grown.
Irvin RosalesGroup IT Projects Manager, ANSA McAL
Livewired Group’s training helped me to become more confident and aware, and taught me tactics in dealing with fear and different types of audiences.
Alana DoyleBrand Manager, Pepsi-Cola Trinidad
Livewired Group’s training has taught me to be more strategic in design and preparation, and more relaxed in delivery. What I liked most was the high energy, engaging facilitation and group interaction.
Darren FarfanManager, KPMG
The training was the perfect blend of practical and theory. What benefitted me the most was learning new ways to improve presentations, and using techniques to become comfortable on stage and reduce nervousness.
Shaun WaldronManager, Credit & Business Development, Export Import Bank of Trinidad & Tobago
This is one of those training experiences that I will never forget. Those two days have literally shaken everything that I thought I knew about ‘good presentations.’
Seanna AnnisettePublic Education & Communications Officer, Caribbean Court of Justice
The sessions with Livewired Group were energetic and interactive, truly living up to its name. Karel is an awesome trainer. She thrusts you into the role and provides honest feedback.
Sapphire GirodMarketing Assistant, Trinidad and Tobago Unit Trust Corporation
I enjoyed the training experience. As a presenter, you made every effort to ensure that each participant was comfortable with the subject matter and engaged in the experience. I learned that virtual training/meetings require more focus, planning and engagement than in-person sessions. Livewired introduced tools to allow me to maintain focus while attending these sessions. I also learned how to demonstrate my engagement even when I remain non-verbal. I like the interactive nature of the sessions... your sessions were organised and very interesting.
Denise DanielIndustrial Relations Specialist, Central Bank of Trinidad and Tobago
Karel did a great job at teaching while maintaining attention for long periods of time (3+ hours). In virtual training it is easy to become distracted, but the training structure was captivating. Understand personal writing strengths and weaknesses Time-saving – there is less back and forth due to improved clarity and conciseness Influence – encouraging others to take action, and persuasion skills I've become more conscious of getting the main points out clearly and concisely. Some examples are formulating an effective communication objection, reorganizing points/ideas, and utilizing formatting such as bullets and heading. The way Karel reintroduces familiar concepts and adds a local flair to the material makes it easy to remember, and feel like less of a chore to implement into day-to-day writing. Yes! It's not just another writing course. In the business world, there are times where you may be frustrated or tired, which can impact your writing. Learning about my personal writing style allowed me to recognize and quickly remedy facets of my writing which may degrade.
Terrence DearSenior, Strategy and Transactions, EY Trinidad and Tobago
The training helped by reminding me to give more thought to what I write, and how I write it before I write it. Her approach is simple and direct. She truly tries to understand the writing personality of each participant. She helps you to identify your style, its strengths, and its weaknesses, and shows you how you can work toward writing better.
Joy RoachAdministrative Assistant, Corporate Communications, First Citizens
I'd recommend Livewired's workshop to professionals of all levels. I feel so much more confident, as I know that I now have all the necessary tools to produce captivating material.
Janese HagleyMarketing Coordinator, COLFIRE
This workshop gave me an insightful look into how important it is to understand not just the message we are trying to convey, but to also think about the people who receive it. I was able to get a clearer understanding of how messages should be delivered, and that each type of method has its own structure and style.
Chinaka PierreBrand Manager, Unicomer Limited (Courts)
Although virtual training is a relatively new experience, for the most part these sessions with Karel felt like a normal in person experience. It was kept interactive by engaging in discussions and demonstrations where feedback was continually encouraged and you felt comfortable to express even if it was in the sharing of personal experiences. The benefits from this training are that although some of the tools of communication were already being used, I am now more equipped and conscious of how to make use of them more effectively. The training has changed my approach in that I am now more self aware and conscious of how I can use that in relation to interacting with others, as well as techniques that can be used to deal with different personalities and to be aware of techniques being used on me as well. I liked that Karel kept the sessions engaging and interactive, encouraging participants to delve into themselves regarding their personality and how one may deal with matters and the most appropriate way that may be most effective. Yes, it was an insightful training which was conducted with an enjoyable flair that Karel brings.
Kavita ParagAdministrative Assistant, Deposit Insurance
The Business Writing Boot Camp, offered by Livewired, energized my approach to writing. The relaxed atmosphere encouraged me to be creative and expressive in my writing. I developed my skills in proper sentence construction, the use of punctuation and formatting content based on the objective. I enjoyed the open conversations and being able to get an intelligent response to questions. I feel more confident with writing.
Stephanie LewisPublic Relations Assistant, NGC
I had a very positive experience. My expectations going in were completely turned around in the first few minutes. To learn how to be more confident in speaking in front of an audience, contribute more in meetings and in general how to get my points across without fumbling my words. I gained knowledge on techniques to employ when speaking and doing PowerPoint presentations. I would now walk the room, make eye contact, use hand gestures when appropriate and engage audience members while speaking in public. For presentations, I will limit info to small points on a slide and expand through speech and make use of diagrams to be more effective. Karel is very relatable. Her knowledge of everyday topics and pop culture references used to get her points across held me from the onset.
Ashad MohammedProject Lead – IT and Process Improvement, Guardian Group
The experience was very pleasant. Karel is really awesome, funny and so down to earth. She was able to quickly push any fears I may have had out the door. The benefits were tremendous, as I was able to overcome not so much my fear, but my nervousness. I learned how to calm myself and stay calm, how to casually overcome any mistakes I may make, and, most importantly, how to handle difficult people. I learned that the key is in being prepared, not so much with the material but with the ability to communicate what I already have in my head. I was able to see first-hand how practicing before presentations and how to engage my crowd are important in making a long lasting impression. What I liked most about how the training was conducted was the engagement, involvement, reality and practicality of my real work experiences.
Vidya SuchitLegal Coordinator, Angostura Limited
It is my pleasure and honour to acknowledge Karel Mc Intosh for presenting her 'Understanding Effective Communications' talk at our Administrative Professionals Training Programme. Karel was a great presenter, engaging and passionate about her topic. Her candid style and humour won over the participants as soon as she began speaking. She had great examples of ways to apply her concepts in work and personal life. Karel is inspiring, talented, funny, and insightful. It is without hesitation that I recommend booking Karel for your next conference or event.
Michelle Low Chew TungPrincipal Consultant, LCT Consulting & Associates
A very interactive class. She had the perfect balance of slides to participation . I enjoyed every minute of the training and learnt so much in just a short space of time. I learnt how to attract, engage and appeal with the targeted audience without bombarding them with too many words. I even had a refresher course in English too. I have the mantra of emotions, story and tone, whereas before it was only the tone I focused on. I was open to the idea of learning something new. I just wasn't open to the idea of sitting through a boring class. Thankfully, that wasn't the case.. Karel took real life examples and explained in details why it will or won't appeal or confuse the audience. Of course I would recommend this company simply because they are top tier.
Dalaiah GuevaraBusiness Development Unit Assistant, The University of the West Indies
I am not new to virtual training though this web writing training was truly a different experience with great collaborating with others. The new skills give you an edge. When I heard about the topic before training, I did not know what to expect. I thought it would have been the regular slide show training. Livewired Group’s training changed the method I used to write on the web before. Now, I will never look at written web content the same way again. I liked the interactive workshops. No one was not left behind.”
Garth JosephOffice Assistant, Department of Behavioural Sciences, The University of the West Indies
I've been doing virtual meetings and sometimes you can multi-task and do other work. However, this virtual training had me engaged from start to finish. I didn't want to miss anything. I definitely am paying more attention to how I write for updates to the website and for social media. I was eager to learn something to improve what I had been doing as I knew there was room for much improvement. I plan to think more about the audience perspective when I write. Before I was just thinking that I just want to tell the people out there what we were doing, but now I stop to think would they care about that, and how I can it make more relevant and appealing to them.”
Asenath SharpeAdministrative Officer, The University of the West Indies
The training was relevant, entertaining, focused and timely in light of the current environment. New techniques to focus and obtain the desired outcome of meetings, to ameliorate or assuage situations to ensure delivery of objectives. It was not a topic of focus or on the radar for potential training. To some extent it emphasized and reminded me of the options available, also when to use it combined with other techniques. It was always interactive, participative and there were surprises on some occasions. This kept your interest and made the participants feel comfortable to contribute. Certainly, I would recommend and it is relevant given the quantum of meetings and this communication medium is becoming the norm in the workspace.
Patrick SolomonSenior Manager, Central Bank of Trinidad and Tobago
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